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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each page. A context menu will appear. It contains exhaustive info about all the actions that you can carry out on the page in question. Each pop-up window opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide collection of tutorial video clips clarifying how to work with our Control Panel. They're designed for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can swiftly get to know our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you searching for, check out our comprehensive Frequently Asked Questions section, which covers questions asked by actual clients and provides real solutions. We frequently "revamp" our FAQ database with new Q&A's in an attempt to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, you can touch base with our excellent team of support engineers available 24/7/365 and eager to help you with any question. Each support ticket you open will be answered in less than sixty minutes (the average trouble ticket response time is just twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 220368

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com